This Refund Policy outlines the terms and conditions governing refunds for purchases made on the ScorchDeal website and mobile application. By using our services, you agree to this Refund Policy in full.

1. Membership Fees

  • Membership fees paid to ScorchDeal are non-refundable once the membership is activated.

  • This includes all subscription, renewal, or promotional membership plans.

  • If a membership has not yet been activated due to a technical error from our side, eligible refunds may be processed after verification.

2. Deals, Discounts, and Services

  • ScorchDeal provides access to discounts, offers, and deals offered by third-party merchants.

  • Once a deal is purchased, redeemed, or partially used, it is non-refundable.

  • Refunds for services or products purchased through ScorchDeal are subject to the individual merchant’s refund policy.

3. Merchant-Provided Products

  • ScorchDeal does not manufacture or directly deliver third-party products.

  • Any refund, replacement, or return for a product must be handled according to the merchant’s policies.

  • ScorchDeal may assist in communication but is not responsible for merchant refund decisions.

4. Failed Transactions & Payment Errors

A refund may be considered in the following cases:

  • Duplicate payment

  • Payment deducted but order not confirmed

  • Technical error during checkout

In such cases:

  • You must report the issue within 7 days of the transaction date.

  • Refunds will be processed to the original payment method after verification.

  • Processing time may vary depending on the payment gateway.

5. Promotional Offers & Free Deals

  • Free, promotional, or bonus deals are non-refundable and non-exchangeable.

  • Discounts applied using coupons, reward points, or promotional credits are final.

6. Cancellation Policy

  • Membership cancellations do not qualify for refunds.

  • Canceling a subscription only prevents future billing where applicable.

7. Fraudulent or Misuse Activity

  • ScorchDeal reserves the right to deny refunds in cases of:

    • Abuse of discounts or membership benefits

    • Violation of Terms & Conditions

    • Fraudulent activity or misuse of the platform

8. Refund Processing Time

  • Approved refunds are generally processed within 7–14 working days.

  • Processing times may vary based on banks, payment gateways, or digital wallets.

9. Changes to This Refund Policy

ScorchDeal reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on the website.